Privacy Policy

This policy explains what information White Oak Junk Removal (“we”, “us”) collects through whiteoakjunkremoval.com and how we use it. Questions? Email whiteoakjunkremoval@gmail.com or call (919) 801-8331.

Information we collect

When you send an estimate or contact form, we receive the details you enter: your name, phone number, email address, service address or ZIP code, the type of service, a description of the job, your preferred contact method, and the page you sent the form from. If you call, text or email us, we receive the information you share in that conversation.

Like most websites, our hosting provider automatically processes basic technical information (such as IP address, browser type and pages requested) to deliver the site and protect it from abuse. Form submissions are checked by automated spam filtering.

How we use it

• To respond to your request, prepare an estimate, and schedule and carry out work.
• To contact you by your chosen method (call, text or email) about your request and any work we schedule.
• To keep records of the work we do and to improve our service.

Text messages

If you choose text as your contact method or text us, we’ll send messages about your request and scheduled work only. Message and data rates may apply and frequency varies. Reply STOP to opt out or HELP for help. Consent to texts is not a condition of any purchase.

Sharing

We do not sell or rent your personal information, and we don’t share your mobile number with third parties for their marketing. We share information only with service providers that help us run the business and this website (for example, our website host, which stores form submissions), when required by law, or to protect our rights.

Cookies and analytics

This site does not use advertising cookies by default. If we add website analytics or ad-conversion measurement (such as Google Analytics or Google Ads), those services may set cookies to measure visits and form submissions; you can control cookies through your browser settings.

Retention and your choices

We keep request and job records for as long as needed for the purposes above and for our business records. You can ask us to access, correct or delete your information by emailing whiteoakjunkremoval@gmail.com.

Children

This website is intended for adults and we do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.